FAQ
Frequently Asked Questions
Find clear answers about shopping with Hairbrush & Grooming, from delivery and payment to returns, refunds and our current offer.
About Hairbrush & Grooming
What does Hairbrush & Grooming sell?
We sell premium hair brushes, combs, detangling tools and styling tools from Kent, La Bonne Brosse, Rock & Ruddle, Janeke, Chicago Comb and Tangle Angel.
Shipping and delivery
Where do you ship?
We ship worldwide.
How much does shipping cost?
Shipping is free on orders of $40 or more. Orders below $40 have an $8 shipping charge.
When will my order arrive?
Delivery usually takes between 7 and 15 business days. Timing can vary by destination.
Returns and refunds
How long do I have to return an item?
You can return an item by mail within 30 days.
Who pays for return shipping?
You pay the return shipping cost. If the item is defective, the return is free.
How will my refund be handled?
Eligible returns receive a full refund.
Warranty and product support
Do your products come with a warranty?
Every product carries its manufacturer's warranty. For help with a warranty matter, email support@hairbrushgrooming.beauty.
Payment and offers
Which payment methods do you accept?
We accept credit cards and PayPal.
How do I use the 13% discount?
Enter code SMOOTH13 in the checkout field. It takes 13% off the whole range and can be used again.
Contact us
How can I contact Hairbrush & Grooming?
Email us at support@hairbrushgrooming.beauty. Our team in the United States replies on business days.